Frequently Asked Questions
Everything you need to know about your AONIJIE performance gear.
How do I choose the correct size for a hydration vest?
We recommend measuring your chest circumference while wearing the clothes you intend to run in. Each product page features a specific size chart to ensure a snug, bounce-free fit for your trail runs.
Are the water bladders and soft flasks BPA-free?
Yes, all AONIJIE hydration solutions, including our TPU soft flasks and reservoirs, are 100% BPA and PVC free, ensuring a safe and taste-free hydration experience.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your gear's journey.
What is your return policy for sports gear?
We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, hydration products must be unopened and unused to qualify for a return.
How should I clean my AONIJIE running backpack?
We recommend hand washing your gear in cool water with a mild detergent. Avoid machine washing or drying to preserve the integrity of the technical fabrics and zippers.
Do you offer a warranty on your products?
Yes, AONIJIE products come with a 12-month warranty against manufacturing defects. This covers issues with stitching, zippers, and material integrity under normal usage conditions.
